Job Description

Job Title: Account Manager – Data Centre Business
Location: Flexible/Hybrid (with occasional client visits)
Salary: Competitive + Bonus + Benefits

About the Company
Our client is a leading data centre provider, delivering state-of-the-art colocation, connectivity, and cloud solutions to businesses worldwide. Known for reliability, scalability, and cutting-edge infrastructure, they are a trusted partner for organizations looking to stay ahead in an ever-evolving digital landscape.

To support their continued growth, they are seeking a talented Account Manager to nurture and grow an existing portfolio of key clients. This role is an exciting opportunity to work with a world-class team and play a pivotal role in client success and retention.

The Role
As an Account Manager, you will focus on maintaining and expanding relationships with an assigned portfolio of existing clients. You’ll ensure these clients continue to see value in the services provided while identifying opportunities to upsell and cross-sell solutions that meet their evolving needs.

Key Responsibilities
Manage a portfolio of existing client accounts, ensuring high levels of satisfaction and retention.
Build strong, long-term relationships with key stakeholders within client organizations.
Identify and capitalize on opportunities to upsell and cross-sell additional data centre solutions, including colocation, connectivity, and cloud services.
Act as the primary point of contact for client inquiries, escalations, and resolution of issues.
Collaborate with technical and operations teams to ensure seamless delivery of services and client satisfaction.
Prepare and present account reviews, highlighting value delivered and opportunities for growth.
Monitor market trends and client feedback to identify areas for improvement or innovation.
Achieve and exceed revenue growth and retention targets within your assigned accounts.

What We’re Looking For
The ideal candidate will have:

Proven experience in an account management, client relationship, or sales role within the data centre, telecoms, IT, or cloud services sectors.
Strong understanding of data centre services, including colocation, connectivity, and cloud solutions.
Exceptional interpersonal skills, with the ability to build rapport and trust with clients.
A client-focused mindset, with a passion for delivering value and exceeding expectations.
Strong organizational and time management skills, with the ability to handle multiple priorities.
Excellent communication and presentation skills.
Results-driven with a proven track record of meeting or exceeding revenue targets.

What’s on Offer
Competitive salary package with performance-based bonuses.
Opportunity to work with a leading data centre provider.
A collaborative and innovative environment with opportunities for professional development.
The chance to make a significant impact on client success and business growth.